The project centres around an innovative mobile networking application known as “Ask Around” that seamlessly connects users with local service providers and sellers. Comprising two distinct applications: customers/users and sellers. Users can ask about products and services, chat with sellers, and get tailored suggestions. Sellers can join, reply to queries, and display their offerings. The app makes local buying and selling smooth, connecting people and enabling easy deals.
Mobile Networking
Telecom Assistance
Enterprise
Our client wanted a user-friendly mobile app that would bridge the gap between local service providers and customers, addressing the challenges faced by both sides. For users, the goal was to enable effortless sign-up with phone numbers, easy query submission, and direct communication with sellers. The app should empower users to mark tasks as completed, provide feedback, and explore nearby sellers through stories and deals.
Conversely, sellers had distinct requirements: a simplified platform to facilitate interactions with potential customers. They needed straightforward sign-up, profile creation, and a platform to showcase their offerings. The app should seamlessly present incoming user queries, facilitate tailored offers, and ensure smooth customer communication. Sellers also sought features like boosted story visibility, performance insights, and timely notifications for better engagement.
Using clever indexing and search techniques to navigate dynamic databases in order to retrieve information quickly.
Advanced algorithms balance speed and accuracy to provide quick search results without sacrificing accuracy.
Creating complex email alert systems with rigorous scheduling methods for timely bid updates.
Integrating external payment systems like Stripe without a hitch thanks to a thorough understanding of security protocols and APIs.
In the beginning, we gathered the requirements from our client, understanding the key functionalities they envisioned. To capture the essence of user interactions, we created detailed user stories, laying out the essential steps that users would take within the app. These stories allowed us to craft a clear product roadmap, highlighting the order in which features would be developed. Moreover, we established a high-level architecture for the app’s backend, ensuring a solid foundation for its functionality and integrations. Also we finalised the React JS for frontend.
With a comprehensive plan in place, we delved into the development process. We carefully implemented the registration flows for both users and sellers, streamlining the onboarding experience. To facilitate user queries, we created a system that generated location-based queries and distributed them accordingly. The chat messaging functionality was designed to enable smooth communication between users and sellers, supporting the finalisation of deals. We also focused on building seller profiles and story features. Furthermore, we seamlessly integrated payment systems for boosted stories, enhancing their reach and impact. As part of this phase, we developed an admin dashboard that allowed us to effectively moderate content and ensure a positive user experience.
Thorough testing was a pivotal stage in our approach. We carefully conducted unit and integration testing for the backend APIs, verifying that they functioned seamlessly. Through end-to-end testing, we validated the core user workflows to ensure they were intuitive and free of any glitches. To ensure user friendliness, we conducted usability testing on key app interfaces to ensure that users could navigate the app effortlessly. If any bugs or performance issues emerged during testing, we promptly addressed and resolved them, ensuring a polished final product.
In the final stretch, we focused on the app’s release readiness. We conducted a comprehensive round of exploratory and regression testing, thoroughly assessing the app’s functionality from different angles. Once we were satisfied with its stability, we initiated the app store release process and ensured that all necessary approvals were obtained, and the app was aligned with platform guidelines.
We used special tools and software to build the ask Around Web Application, making sure everything worked well together. Here’s what we used:
We used advanced location tools and smart algorithms to ensure seamless user experiences. Cloud services optimized image storage and delivery, while encryption kept user data secure. Real-time updates were managed through WebSocket and Push Notifications. Rigorous testing caught bugs and glitches.
User feedback and testing improved user flows. Community guidelines and moderation maintained a positive environment. We designed trust-building seller profiles. UX principles guided interface design. Engagement metrics influenced decision-making, and anti-spam measures protected the experience.
We strategically built a two-sided marketplace for network effects. Subscription models and premium features generated revenue. User onboarding was streamlined, targeting specific communities. Funding was secured with demonstrated traction.
The project’s outcomes have been truly remarkable. It led to strengthened connections and tailored solutions for users, resulting in improved customer interactions and business expansion for sellers. With a surge in user engagement and transaction volumes, the platform contributed to local economic growth. This achievement underscores the project’s ability to overcome obstacles and create a significant positive effect on individuals and communities alike.
| Result for Users | Result for Sellers | Results for the Product | Societal Impact |
|---|---|---|---|
| Increased successful connections | 2x increase in customer acquisition | Over 100,000 active users within a year | Over 100,000 active users within a year |
| Cost savings compared to alternative | 30-40% increase in projects/revenue | Facilitated $5M + in transactions | Enhanced Transparency and Accountability |
| More relevant sellers contacted | 60% reduction in unqualified leads | Reduced reporting issues by 90% | Increased Economic Opportunities |
| High satisfaction with matched sellers | Enhanced credibility and repeat business | Successful monetization through subscriptions | Building Stronger Comminities |
Ask Around centres around an innovative mobile networking application that seamlessly connects users with local service providers and sellers.
Mobile app development helps businesses attract users, thus allowing the companies to generate new sales. Mobile app users with an attractive interface are inclined to attract more users to your business.
ask Around is a comprehensive app that allows for both customers/users and sellers. The app connects local service providers and sellers.
Mobile CRM (Customer Relationship Management) delivers a full CRM experience on smartphones, tablets, and other internet-enabled devices. It enables sales, marketing and customer service teams to access and manage key information in real time, wherever they are.
Customer service tools allow businesses to manage and monitor many conversations at once, and the most typical software available is a ticketing system that allows your agents to do just that.
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